Terms and Conditions

Payment is due at the time of booking. We accept payment by Mastercard/Visa Credit/Debit cards. Unfortunately, we are unable to accept Switch or cards not displaying the Mastercard/Visa symbol. Payment should be made in full and is non-refundable in the event of cancellation except if the booking is cancelled by ChamExpress.com due to circumstances beyond our control.

Confirmation/Travel Tickets will be sent to you by e-mail in PDF format for you to download and print out. You should ensure that your Confirmation/Ticket is presented to our driver for both the outward and return journey as it acts as authorisation to travel.

Luggage is limited to two items per person to include a snowboard/skis. We MUST be advised of any excess at the time of booking. In the event of any non-notified excess we reserve the right to refuse to transport the items.

Non-Smoking. We do not allow smoking aboard any of our vehicles in compliance with French no-smoking laws.

Alcohol. No alcohol must be consumed or transported on any of our vehicles. We reserve the right to refuse to transport any person who appears to be under the influence of alcohol or substances. In this event no refund will be made and you will be responsible for making your own travel arrangements to/from the airport.

Behaviour. Abusive or aggresive behaviour towards our staff will not be tolerated. This may result in us terminating your transfer arrangements with us. If your transfer is terminated for this reason then no refund will be made and you will be responsbile for making your own transter arrangements.

Force Majeure. We cannot accept responsibility for changes to, or cancellation of, transfer arrangements caused by events beyond our control. For example, changes caused by: war, threat of war, riots, civil strife, strikes, industrial action, terrorist activity, natural disasters, fire, technical problems to transport, closure of airports, closure of roads, adverse weather conditions, heavy snow, avalanche or similar events beyond our control. Similarly, we cannot accept responsibility for any additional accommodation or flight/travel costs or subsequent loss of wages as a result of these events. Our liability in any of these events is strictly limited to a refund of the transfer cost.

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